Terms And Conditions

Mayuravel Online Store ("Mayuravel") operates https://www.mayuravel.com and may operate other websites or mobile app (“platform”). It is Mayuravel policy to acknowledge our terms and condition we comply while operating our websites & apps.

 

PRODUCTS

 

We make every effort to display as accurately as possible the colors, features, specifications, and details of the products available on the Site. However, we do not guarantee that the colors, features, specifications, and details of the products will be accurate, complete, reliable, current, or free of other errors, and your electronic display may not accurately reflect the actual colors and details of the products.

 

All products are subject to availability and we cannot guarantee that items will be in stock. We reserve the right to discontinue any products at any time for any reason. Prices for all products are subject to change.

 

Products only contain the items listed in the product description. Vases and other items are not included unless stated in the product description and are only used for display purposes.
Product photos of Flower Bouquets always represent the medium size. Product photos are a representation of the arrangements and may vary.

 

 

PURCHASES AND PAYMENTS

 

We accept the following form of payment: payment on order. You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Site. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. We may change prices at any time. All payments shall be in Ringgit Malaysia.

 

You agree to pay all charges at the prices then in effect for your purchases and any additional applicable shipping fees, and you authorize us to charge your chosen payment provider for any such amounts if any, upon placing your order.

 

If you provide us with incorrect or invalid credit card or payment information, we cannot process your order. We will attempt to contact you to resolve the issue, but you will be responsible for any issues arising as a result thereof.

 

We reserve the right to refuse any order placed through the Site. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing or shipping address. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

 

COOKIES

 

A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. Mayuravel uses cookies to help Mayuravel identify and track visitors, their usage of Mayuravel website and apps, and their website access preferences. Mayuravel visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Mayuravel websites or apps, with the drawback that certain features of Mayuravel websites or apps may not function properly without the aid of cookies.

 

PRODUCT SUBSTITUTION

 

In some cases, Mayuravel may not have some items referenced in the product description in stock, and careful substitutions of equal or greater value will be necessary. In those cases, when possible, we will ask you for permission to make a substitution. If we are unable to reach you, or there is insufficient time to do so, we will proceed with the substitution. Garlands, however, will NEVER be substituted with other garlands without requesting your confirmation first. If Mayuravel does not have a substitute product, we will refund the money back to your e-wallet.

 

QUALITY POLICY

 

Flower garlands are unique and handmade, so no two are ever identical. Every effort is made to match orders as closely as possible to the product photos and descriptions. While minor variations are sometimes necessary, the concept and value of the item ordered is always guaranteed.

 

ADVERTISEMENTS

 

Advertisements (“Ads”) appearing on any of our websites may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Terms & Condition Policy covers the use of cookies by Mayuravel and does not cover the use of cookies by any advertisers.

 

TERMS AND TERMINATION

 

These Terms of Use shall remain in full force and effect while you use the Site or apps. WITHOUT LIMITING ANY OTHER PROVISION OF THESE TERMS OF USE, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SITE or APPS (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE TERMS OF USE OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SITE OR DELETE YOUR ACCOUNT AND ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.

 

If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party.

 

In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.

 

DISPUTE RESOLUTION

 

Any legal action of whatever nature brought by either you or us (collectively, the “Parties” and individually, a “Party”) shall be commenced or prosecuted in the state and courts located in Malaysia, and the Parties hereby consent to, and waive all defenses of lack of personal jurisdiction and forum non-convenient with respect to venue and jurisdiction in such state and federal courts.

 

PRIVACY POLICY CHANGES

 

Although most changes are likely to be minor, Mayuravel may change its Privacy Policy from time to time, and in Mayuravel sole discretion. Mayuravel encourages visitors to frequently check this page for any changes to its Terms & Conditions Policy. If you have a https://www.mayuravel.com account, you might also receive an alert, informing you of these changes. Your continued use of this site after any change in this Terms & Conditions Policy will constitute your acceptance of such change.

 

CONTACT US

 

In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site or apps, please contact us at:

 

MAYURAVEL ONLINE STORE

support@mayuravel.com | Chat with us on our apps | Whatsapp to support: +6010 309 3200